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Home»Business & Industry»Marketers Should Focus on Customer Need States, Not THC Levels
Business & Industry

Marketers Should Focus on Customer Need States, Not THC Levels

March 21, 2023Updated:March 21, 2023No Comments4 Mins Read
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Marketers Should Focus on Customer Need States, Not THC Levels
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Concept of fast increasing income. Middle aged man surfing green arrow going up isolated pastel color background
Illustration: Roman Samborskyi / Shutterstock

Most hashish advertising and marketing efforts nonetheless will be summarized with three letters: THC.

As the first psychoactive compound in hashish, tetrahydrocannabinol (THC) ranges lengthy have been introduced because the definitive calling card for a given merchandise or pressure. For proof, merely step right into a dispensary or browse a supply service’s menu on-line. In solely an prompt, you’ll spot a sea of labels and branding eagerly proclaiming the efficiency of the merchandise.

In right this moment’s trade, nevertheless, terpenes, minor cannabinoids, and different important elements of the plant even have entered the dialog. Due to a wealth of recent scientific analysis, we now know particular combos of those compounds can supply focused aid to these managing a number of well being and wellness challenges.

We’ve additionally realized THC alone shouldn’t be a dependable indicator of a product’s efficiency, nor can THC efficiency portend how a client will expertise their excessive. In a market saturated with first-time clients, we should attempt to make the expertise of choosing hashish merchandise as snug and protected as attainable.

Whether or not they search a greater night time’s sleep, ache aid, assist managing stress, or a rise in libido, market tendencies recommend customers are purchasing with explicit wants in thoughts. Advertising and marketing your merchandise from a need-state perspective is a topical technique that may present elevated model consciousness, a loyal buyer base, and durable roots for an organization trying to keep the course in a risky trade.

With shelf house at a premium, this extremely aggressive market is crammed with corporations going all in on THC. Why be one other face within the crowd when you can be one of many choose few to supply merchandise that focus on particular illnesses and wishes?

To face out from the competitors, listed below are a couple of key factors to bear in mind.

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  • Place your merchandise within the acquainted language of well being and wellness shops
  • Guarantee your product packaging clearly communicates its need-state potential
  • By no means miss a possibility to coach clients

Place your merchandise within the acquainted language of well being and wellness shops

Product literacy is an important part of efficiently advertising and marketing a model. Rules usually require product labels embody a litany of knowledge that might scare away potential clients if conveyed improperly. Thankfully, a useful blueprint for what to say—and find out how to say it—exists in each stocked aisle of a health-and-wellness retailer. By positioning your merchandise in a language your clients already know, they’ll intuitively be higher ready to buy what’s seemingly to assist them essentially the most.

Guarantee your product packaging clearly communicates its need-state potential

This one is straightforward in principle however harder in execution. Full rebrands are a ton of labor, no query, however this labor isn’t any match for the worth you possibly can recoup by realigning product traces to emphasise need-state potential. For instance, say a first-time client walks into their neighborhood dispensary following a tough bout of insomnia. Too nervous to ask a budtender for help, they scan the cabinets hoping to seek out an apparent answer for a superb night time’s relaxation. That’s the place a product suggesting its profit as a sleep assist comes into play.

Positive to catch a buyer’s eye, speaking need-state advantages may give merchandise an enviable benefit on dispensary cabinets. That stated, be very cautious with the profit claims you make and the place you make them. Most authorized states make very clear which claims you may make and the way—if in any respect.

By no means miss a possibility to coach clients

The seemingly fixed arrival of recent state-legal markets is a golden reminder all the time to middle training in your advertising and marketing efforts. Past guaranteeing potential first-time customers really feel snug together with your merchandise, there are quite a few different client markets to bear in mind, as effectively. Whether or not you’re focusing on sufferers considering solely medical-focused choices or agnostic customers with out model loyalty, tailoring messages and artistic advertising and marketing approaches to particular audiences will enable you to interact with a fuller breadth of potential clients.

As a part of this technique, take into account infusing instructional choices wherever attainable. By doing so, you’ll assist plant the seeds for an knowledgeable public able to personalizing their purchasing expertise for optimum profit.


Ryan-Crandall-MariMed Inc Headshot

Ryan Crandall is chief income officer at MariMed Inc. Crandall oversees all income technology, advertising and marketing, product improvement, and distribution for the corporate. Below his management, MariMed has expanded the distribution community for its home of award-winning manufacturers to seven states and Puerto Rico. He is also the co-creator of Betty’s Eddies, which MariMed acquired earlier than Crandall joined the corporate in 2018.



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